About the Partner 

Your Points turns into Miles to enjoy more traveling opportunities around the world! with Mobily's Neqaty Program. This program is specifically designed for Mobily customers, rewarding them with “Neqaty Points” when they use their postpaid or prepaid lines for calls, messages, or shopping at Neqaty partner outlets across the kingdom.  

You can now convert your “Neqaty Points” into “AlFursan Reward Miles” and enjoy numerous benefits, including a “Reward Ticket” from the AlFursan program to fly toward your dream trip! 


Miles Earned

Earn up to 27,600 “AlFursan Miles” by converting 30,000 points from Mobily's “Neqaty Program” **. 


How to Earn Miles?

Converting “Neqaty points” to “AlFursan Miles” via Mobily’s Application following the table below.  

Levels Neqaty points AlFursan Miles
9 3,000 1,000
10 4,000 1,500
11 5,000 3,000
12 7,500 5,000
13 10,000 7,300
14 15,000 12,000
15 20,000 18,400
16* 25,000 23,000
17* 30,000 27,600

*Levels 16 and 17 are exclusive to Raqi customers. 

**Each level offers different rewards. 


How To Convert Your Miles? 

  1. Login to Mobily App.
  2. Go to the “Store” page and click on “Neqaty”.       
  3. Click on “Redeem” tab.
  4. Click on “AlFursan”.
  5. Customer should have minimum of 3,000 “Neqaty Points” for “AlFursan Miles” redumption.     
  6. Click on the “Redeem” tab for the points you wish to convert, then choose the number of points you wish to convert as options available. See the Conversion Table Above.
  7. Click on “Yes” to confirm the selected conversion redemption.
  8. Enter “AlFursan ID” number.
  9. Click on “Get Pin Code” tab.
  10. Enter the “pin code which has been sent to your mobile phone.
  11. Click on the “Redeem” tab to submit the redemption request.

For Claim Missing Miles

  • Kindly click Here 

Terms and Conditions

  • Neqaty Program terms and conditions by Mobily applied. 
  • AlFursan Program terms and conditions applied.