• What can the applicant do if he is not registered as a beneficiary in the welfare system?
    A profile must be created for the beneficiary through the e-services portal of the Ministry of Human Resources and Social Development, after which a request for a disability assessment service can be made through the link https://eservices.mlsd.gov.sa for Reducing passenger fares.
  • What are the conditions for applying for the service of reducing passenger fares for persons with disabilities and their companions?
    The beneficiary must be alive at the time of applying for the service. This service is available to both Saudi citizens and residents. The beneficiary must be registered in the social welfare system and have a qualifying and updated disability(s) in his profile.
  • What is the integrated service between Saudi Airlines and the Ministry of Human Resources and Social Development to provide discounts for people with disabilities and their companions?
    It is an integrated service that saves effort and time for people with disabilities, by benefiting from the discounts that provided for them directly through SAUDIA’s website, according to the terms and conditions.
  • What is the discount rate granted to companions?
    The discount rate varies depending on the automatic pricing. Discount on Saudi domestic and international flights on all classes, according to the eligibility of the beneficiary guest.
  • Does this offer apply to all cabin classes?
    This offer is for economy class only.
  • How do I know if I'm eligible for the discount?
    The passenger must be registered with GOSI (General Organisation for Social Insurance). If the passenger is not registered, they need to contact the General Organisation for Social Insurance for the registration. Once the request is approved, the passenger will be eligible and can request a reduction in fares.
  • What other services are available to SAUDIA passengers who are registered with GOSI?
    Passengers can enjoy a range of services available to them through the SAUDIA website like seat selection, purchase of baggage and Wi-Fi vouchers, issuance of boarding passes, flight time inquiries and more.